IT Support at the FH Aachen

In case of IT problems, please contact services providing support for your location.

Ticket System

The central contact address is https://hilfecenter.fh-aachen.de

Instructions for our ticket system can be found here (in german)!

Bayernallee 9

Support Hotline:

+49.241.6009-51682

Office:

Bay 02323

Staff:

  • René Heinrichs
  • Ulrich Deberding

Bayernallee 11

Support Hotline:

+49.241.6009-51680

Office:

Bay11 04006

Staff:

  • Dr. phil. J. Dahmen-Beumers
  • Mohamed Baba
  • Mario Grotenclos
  • Jörg Lindemann

Boxgraben

Support Hotline:

+49.241.6009-51686

Office:

Box 01116

Staff:

  • Clemens Baldner

    Eupener Straße

    Support Hotline:

    +49.241.6009-51684

    Office:

    Eup E122

    Staff:

    • Robert Hammersen
    • Jonas Khan

    Goethestraße

    Please use our office in Hohenstaufen-Allee

    Hohenstaufenallee

    Support Hotline:

    +49.241.6009-51686

    Office:

    Hoh 04104

    Staff:

    • Sascha Schmitz
    • Ruben Jakobs

      Jülich

      Support Hotline:

      +49.241.6009-51687

      Office:

      Jül 00A56

      Staff:

      • Melanie Kerschgens
      • Martin Kraus
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