IT Support at the FH Aachen

In case of IT problems, please contact services providing support for your location.

Ticket System

The central contact address is https://hilfecenter.fh-aachen.de

Instructions for our ticket system can be found here (in german)!

Bayernallee 9a

Support Hotline:

+49.241.6009-51680
+49.241.6009-51682

Staff:

  • Dr. phil. J. Dahmen-Beumers
  • Mohamed Baba
  • Ulrich Deberding
  • Mario Grotenclos
  • René Heinrichs
  • Jörg Lindemann

Eupener Straße

Support Hotline:

+49.241.6009-51684

Office:

Eup B210

Staff:

  • Robert Hammersen
  • Ruben Jacobs

Hohenstaufenallee

Support Hotline:

+49.241.6009-51686

Office:

Hoh 04104

Staff:

  • Sascha Schmitz
  • Ruben Jacobs
  • Christian Onkelbach
  • Marius Hansen

    Goethestraße

    Please use our office in
    Hohenstaufenallee

    Boxgraben

    Support Hotline:

    +49.241.6009-51686

    Office:

    Box 01116

    Staff:

    • Clemens Baldner

      Jülich

      Support Hotline:

      +49.241.6009-51687

      Office:

      Jül 00A56

      Staff:

      • Georg Hambloch
      • Melanie Kerschgens
      • Martin Kraus