Suggestions and Complaints Office (StAB)

You've got a study-related problem and don't know who to turn to? You've got suggestions and ideas to improve study conditions and the studiability of your degree programme?

Please use the electronic contact form below to hand in suggestions and complaints, or send in your request with the help of the Submission of Suggestions and Complaints Form by post. In cooperation with the responsible departments, your requests will be dealt with promptly. The "Centre for University Didactics and the Development of Quality" (ZHQ), in close contact with the AStA, is responsible for coordinating the work processes involved in this. Confidentiality has absolute priority!

Contact Form

Contact Information:
Do you agree to your personal data being passed on to people and institutions involved in the handling of your request? A confidential handling of your request is guaranteed.

*Confidentiality and Data Protection

The Suggestions and Complaints Office agrees to carry out your requests and their complete handling confidentially and according to the provisions of data protection laws.

The handling of your request requires the specification of contact information. This information only serves as a means to report back to you, and, if need be, clarify existing inquiries. This information is processed separately from the possibility of a continuing, anonymous handling of the case. Without your express consent, no personal data will be passed on to third parties, and to people and institutions involved in the handling of your request, respectively. You issue your consent, or rejection, regarding the passing on of your personal data by clicking the intended checkpoint in the contact form.

Apart from the Suggestions and Complaints Office, there is the possibility of directly turning to your faculty's liaison lecturer. He or she will listen and, in a joint effort with you, will come up with a solution to your request.  

Prof. Dr. Michael Heger
Zentrum für Hochschuldidaktik und Qualitätsentwicklung
Hochschuldidaktik & Evaluation
Tel. 0241-6009-51820

…as well as

AStA der FH Aachen



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Formular zur Einreichung von Anregungen und Beschwerden

This record was last edited at 05/07/14

Vertrauensdozenten der Fachbereiche an der FH Aachen

This record was last edited at 05/09/16