Meet up with us – easy and flexible!
Online Library Support
Online Library Support
Do you have questions about searching for literature, using Citavi or Zotero or about the library in general? Our Online Library Support offers you easy help – without time-consuming explanations!
What we offer
- Live assistance with screen sharing
- Personal contact - via video, audio or chat.
- You can simply participate via the Webex link. Installation is required on mobile devices.
Support hours
Monday to Thursday | 13:00-15:00
Friday | 12:00-14:00
Click here for the Online Library Support: fhac.de/BIB-Fragen
Note: If several people are attending the support at the same time, you will be placed in a waiting room.
Personal Support in the library
We are in the library in person every Thursday. Just ask for us at the service desk - we will be happy to help you!
Bayernallee:
Dipl.-Bibl. Elke Preibisch-Cetiner
Dennewartstraße (TZA):
Dipl.-Bibl. Eva-Maria Horita
Eupener Str.:
Dipl.-Bibl. Isabel Kowalewski
Jülich:
Annika Bludau B.A.