Person of trust

The person of trust is nominated by the students and is the first point of contact in the event of deficiencies and problems in the area of teaching and study organisation that students are unable to resolve satisfactorily with their lecturers and examiners. The person of trust's task is to mediate between the parties concerned in such situations and, if necessary, to bring about a solution to the problem via the Dean of the faculty.

There are specially trained contact persons at FH Aachen who provide first aid for mental health issues, but do not offer therapy. They listen, give guidance and provide further information on support services. The aim is to identify mental stress at an early stage and refer people to the right counselling and specialist services. The low-threshold, confidential support is free of charge.

On the "Helpline" page you will find

• Internal contact points at the University of Applied Sciences
• External contact points in the region for Aachen and Jülich
• Links to psychosocial crisis support centres, nationwide telephone counselling services, psychiatric clinics. Online offers
• an emergency card