Mitarbeiter:innen an der Servicetheke des Studierendenservice
Texts on this page have been partially machine translated from German.

Team Student Service

Our Services

Student Services is the first point of contact for students and prospective students and answers all questions about studying and the start of studies.

You don't know who can help you with questions about application, registration, re-registration, deregistration, FH Karte etc.?

Our team will be happy to answer your initial questions and, if you have more specific concerns and need further advice, will direct you to the staff at the Registrar's Offices and faculties.

Student Services also issues notarised copies of your original FH Aachen documents.

Answers and solutions to many questions can be found in the FAQs. Perhaps your enquiry is already included?

FAQ - Frequently Asked Questions

Check out the FAQ for answers to the most frequently asked questions about certifications, applications, certificates, and semester fees.

Go to FAQ

Contact Us

Students of FH Aachen please use the help centre for your enquiries: 
Application and studies

Prospective students and applicants can contact us by email:
[email protected]

Telephone: +49.241.6009 51616

News

Registration and Processing Times

We are currently in the enrolment period for the 2026/27 Winter Semester. As a result, processing times are longer than usual.

All incoming enquiries and registrations will be processed in chronological order based on the date of receipt.

Please refrain from sending multiple enquiries or asking about the status of your registration.

We thank you for your understanding and patience.

Locations and opening hours

Student Services Aachen

Information desk
Bayernallee 11
1st floor
52066 Aachen

Opening hours

Mon, Tue, Wed: 08:30 - 14:00

Thu: 09:30 - 14:00

Fri: 08:30 - 12:00

Telephone consultation hours

Mon - Wed, Fri: 08:30 - 13:00

Thu: 09:30 - 13:00

 

Employees Student Service

Derbent, Ceren

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Organizations

Zentralverwaltung > Dezernat II - Studentische und akademische Angelegenheiten > II.2 - Studierendenmanagement
Bayernallee 11
Room 01011
52066 Aachen

Derichs, Ute

Bild zur Person

Organizations

Zentralverwaltung > Dezernat II - Studentische und akademische Angelegenheiten > II.2 - Studierendenmanagement
Heinrich-Mußmann-Straße 1
Room 00A63
52428 Jülich

Olivier, David

Bild zur Person

Organizations

Zentralverwaltung > Dezernat II - Studentische und akademische Angelegenheiten > II.2 - Studierendenmanagement
Bayernallee 11
Room 01011
52066 Aachen

Coordination/Communication Student Service

Helms, Marlen B.A.

Koordination und Kommunikation Studierendenservice

Organizations

Zentralverwaltung > Dezernat II - Studentische und akademische Angelegenheiten > II.2 - Studierendenmanagement
Bayernallee 11
Room 01010
52066 Aachen

Team Leadership Student Service

Schmidt, Katrin M.A.

stellvertretende Sachgebietsleitung
Bild zur Person
Verwaltungsangestellte

Organizations

Zentralverwaltung > Dezernat II - Studentische und akademische Angelegenheiten > II.2 - Studierendenmanagement
Bayernallee 11
Room 01015
52066 Aachen