Library Account & Returns

Library Account

Your account provides you with overviews of your loans, orders, reservations and fees.

In addition, the following function is available to you:

Change PIN for self-service terminals
Your date of birth (DDMM) is preset as the PIN for logging in to our self-service terminals and payment stations. In your account, you can change this PIN yourself.

You can change the password for the FH Identifier on the services page.

You can access your library account in Catalogue PLUS via the "Account" tab. In order to log in, your FH Identifier and the corresponding password are required.

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Return (-box)

Self-service terminals are available in all branch libraries for you to return items on your own. Alternatively, you can hand in your media items to our staff during service hours.

Another option for returning items is to use our return boxes. These are located outside the library and are, therefore, available to you during the sometimes longer opening hours of the buildings. The Boxgraben branch library does not have a return box for you.

Please note the following regarding the use of the return boxes:

Drop items into the box with caution! Please place books with their spines facing downwards into the slot.
No drop-off of interlibrary loans, keys and oversized media.
You will not receive a receipt at the return box.
The borrower is personally responsible for the return of the items. Please do not place any books on top of the return box when it is full.

Self-Service

During opening hours, you can borrow and return media all by yourself. All you need is your FH Karte and your PIN. Your PIN is preset to your date of birth DDMM and can be changed in your library account.

Please place your media on the glass top of the self-service terminal. The bookings are made automatically and are shown to you on the display.

No FH Karte is required when returning media items.

After the booking has been completed, you will receive your booking voucher either as a printout or by email.

Borrowing media via the self-service terminal is not possible...

for media from the non-lending collection
for media from course reserves
for media borrowed via interlibrary loan
if your library account has been blocked

In the above cases, please consult the staff at the circulation desk.