Borrowing, Ordering & Reserving

Borrowing Media

As a member of FH Aachen, you can borrow media from us.

You can borrow available media either independently at our self-service terminals or have them booked by the staff at the circulation desks during service hours. In order to borrow media, you need an FH Karte.

As an employee, you are entitled to an extended loan period.

You can get an overview of your loans and loan periods in your library account.

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Self-Service

During opening hours, you can borrow and return media all by yourself. All you need is your FH Karte and your PIN. Your PIN is preset to your date of birth DDMM and can be changed in your library account.

Please place your media on the glass top of the self-service terminal. The bookings are made automatically and are shown to you on the display.

No FH Karte is required when returning media items.

After the booking has been completed, you will receive your booking voucher either as a printout or by email.

Borrowing media via the self-service terminal is not possible...

for media from the non-lending collection
for media from course reserves
for media borrowed via interlibrary loan
if your library account has been blocked

In the above cases, please consult the staff at the circulation desk.

Ordering Media

In the Catalogue PLUS, there is a detailed display showing you the library in which the media item is available. If it is located in a stacks or is not available in your home library, you can have the item delivered to your home library by clicking on the button "Order".

Usually, it takes 1-3 working days for the item to be made available. As soon as the item is ready for you, you will receive an email from us. You can pick it up from the collection shelf and borrow it at any time within seven days.

You will receive an overview of your orders in your library account.

Reserving Media

If you find media in the Catalogue PLUS that are already on loan, use the button "Reserve" in the detailed view. Long-term loans are items borrowed by staff members. If interested, you can reserve these as well. After clicking on "Reserve", you will be asked to enter your FH Identifier and the corresponding password.

As soon as the media item is available for you, you will receive an email. You can pick it up from the collection shelf and borrow it at any time within seven days.

Please cancel the reservation in your library account if you do not need the item after all.

You will receive an overview of your reservations in your library account.

Account Authorisation for SHKs

If you would like to authorise another person, e.g. your student assistant, to borrow media for you on your library account and to order them via interlibrary loan or from other branches, please fill in the declaration of consent in full and send us the form.

Media cannot be found?

If you're looking for a media item with the status "Available" in Catalogue PLUS without actually finding it on the shelf (please note the special locations in the detailed view), it may currently be used by somebody else.

If you still cannot find it on the shelf at a later date, please contact us by email at bibauskunftfh-aachen.de.

You will receive an email notification if we find the item. If it cannot be located, you can order it via interlibrary loan from another library or send us an acquisition request.